Join Team Flightdocs

• Self-motivated with the ability to work in a fast-paced agile environment
• Have strong problem solving, organizaitonal, communication and analytical skills
• Service Management, Project Management and Inventory Management skills
• Maitain a high level of confidence in various technical and business scenarios
• Troubleshoot and narrow down reported issues, identify root causes, and find creative solutions
• Provide direct technical support to all business departments

• Have a minimum of 2 years of experience working in an enterprise IT environment
• In-depth knowledge and understanding of network administration, Microsoft Windows environments, and core security principles
• Associates degree or Bachelor’s degree in Information Technology or related studies OR • 5+ years of experience in the industry
• Cisco, Microsoft, PMP, and CompTIA certifications are highly recommended, but not required

The IT position will require an individual to work with the following technology on a daily basis:

• Office 365 Admin Portal
• Office 365 Admin Portal
• Microsoft Azure
• Cisco Meraki
• Atlassian
• Windows Server 2016/2019
• VOIP telephone system
• Antivirus software
• Office 2016
• Windows 10, macOS, Linux
• PowerShell, Bash, and Python languages

• Lead and manage event coordination and execution of key Flightdocs and aviation industry events for customers, partners, and prospects. Primary focus includes execution of an annual plan and event budget management to grow event attendees, track and report on cost vs revenue for each event.
• Collaborate with stakeholders to define event objectives – driven by desired outcome – revenue and lead generation.
• Identify and secure speakers, special guests, and/or entertainment for each event.
• Manage and coordinate with all event, collateral, booth material vendor(s) to secure sponsorship agreements, placement and event execution that meets all event milestone deadlines.
• Coordinate with all internal and external stakeholders, including sales, account management, professional services, and customer support to ensure deadlines are met.
• Evaluate and report on industry best practices to support innovative and “fresh” approaches/ideas for Flightdocs events.
• Understand company’s brand/product positioning with the ability to ensure consistent, on brand messaging at events. This includes preparation and/or management of all event marketing communication elements including event videos, event signage, digital components, marketing plan, etc.
• Evaluate event success through analytical and qualitative assessments of set KPIs.
• Examine current processes and refine as required to gain more efficiencies.
• Provide excellent support of our attendees and guests.

• The candidate should possess a strong business acumen and ability to track and report measurable event sucess against pre-determined KPI’s
• BA / BS degree preferred
• Significant experience in event marketing and project management, preferably in the software industry
• Solid understanding of integrated marketing approaches, tactics, and strategy
• 3 years of successfully managing large scale events either at field or regional level
• Must have strong verbal and written communication skills
• Ability to collaborate and develop positive business relationships with all cross functional areas within Flightdocs

• Maintain enterprise application written in C#
• Optimize application for performance and scalability through C#, Entity Framework or SQL Server
• Develop new feature based on stakeholder requirements
• Work with a talented team of web and mobile developers

• 4+ years in software development using C#
• 2+ years in database design using SQL-based database technologies and Entity Framework
• Experience working with ASP.NET Web API services and related technologies (JSON, REST, SOAP, XML)
• Experience working with Git source control
• Understanding of the software development life cycle and sprint-based iterations
• Understanding Event Sourcing, CQRS and/or RabbitMq preferred
• Ideal candidates will have experience in web or mobile development

• Determine operational objectives by studying business functions
• Define project requirements by constructing workflow charts and diagrams; studying system capabilities; writing specifications; identifying project deliverables, phases and elements
• Execute quality assurance and user acceptance testing to ensure software meets Fd’s high standards
• Own the product development backlog to ensure it is actionable and accurately represents the product roadmap
• Meet with stakeholders, customers, and prospects to gather requirements and communicate the benefits of our approach
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions

• Bachelor’s Degree in appropriate field of study or equivalent work experience
• Experience working in the aviation field a must. Prefer hands-on experience working in scheduling, dispatch, or operations management at a PART-135 or PART-121 (or equivalent) operation.
• Experience working with software developers and designing software strongly preferred
• Detail oriented, analytical and inquisitive
• Ability to work independently and with others
• Comfortable and confident in occasional customer interactions
• Extremely organized with strong time-management skills

• Create and maintain Android, iPad, and iPhone applications
• Design interfaces usable on multiple screen sizes
• Develop new features based on stakeholder requirements
• Work as a member of an agile development team
• Occasional travel for trade shows or developer conferences limited to one week per month maximum

• 2+ years in software development focused on mobile technologies
• 1+ years in iOS or Android development
• Experience working with web services and API’s. (JSON, REST, SOAP, XML)
• Experience working with source control (Git)
• Understanding of Scrum or Agile methodologies
• Experience with Swift or Xamarin preferred
• C# experience a plus

• Maintain enterprise application written in Angular.js
• Design interfaces usable on multiple screen sizes
• Develop new features based on stakeholder requirements
• Work as a member of an agile development team
• Occasional travel for trade shows or developer conferences limited to one week per month maximum

• Bachelor’s degree or equivalent experience
• Proficient in HTML, CSS, and Javascript
• Proficient with Angular
• Proficient with Bootstrap
• Proficient with Git
• Typescript experience preferred
• C# experience a plus

• Analyze aircraft manuals to ensure aircraft fly safely and all necessary maintenance is completed by customers
• Take charge of each onboarding project and see it through from start to finish
• Thoroughly analyze data issues and find solutions, no matter how complex
• Work directly with customers via phone and email to gather data, gain a deep understanding of their aircraft, and solve unique problems that arise during the onboarding process
• Liaison with the Sales Team to manage incoming customers, schedule projects, and expedite onboarding
• Manage time effectively as priorities change and issues arise
• Review, critique, and correct the work of your peers in a professional manner, as well as handle criticism of your own work
• Communicate effectively with management and implement process improvements

• Experience or education in the aviation field
• A bachelor’s degree is preferred
• Excellent communication skills
• Proficiency in all aspects of Microsoft Office, Adobe and iOS (Apple) products
• A proven ability to learn quickly in a fast-paced environment

• Complete short-duration, high priority projects to ensure aircraft maintenance is accurate and compliant
• Manage client expectations and respond effectively to customer requests
• Document and manage deliverables against an established schedule
• Train aircraft operators and maintenance personnel on optimal use of the software
• Occasional travel to customer sites

• Experience or education in the aviation field
• A bachelor’s degree is preferred
• Excellent communication skills
• Proficiency in all aspects of Microsoft Office, Adobe and iOS (Apple) products
• A proven ability to learn quickly in a fast-paced environment

• Complete short-duration, high priority projects to ensure aircraft maintenance is accurate and compliant
• Greet and welcome guests as sson as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure office area is tidy and presentable (reception desk, kitchen, meeting rooms, etc), with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accomodations, and prepare vouchers
• Keep update records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Document all receptionist processes and work towards continual improvement of all reception operations

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus