Join Team Flightdocs
If you have a passion for aviation, a drive toward excellence and an exquisite understanding of what it takes to be the best, join the Flightdocs’ team and start an exciting career in aviation technology.
Current Opportunities
Onboarding Aviation Analyst
Opportunities exist for customer-focused, energetic, aviation experienced analysts to join our team.
Responsibilities
- Analyze aircraft manuals to ensure aircraft fly safely and all necessary maintenance is completed by customers
- Take charge of each onboarding project and see it through from start to finish
- Thoroughly analyze data issues and find solutions, no matter how complex
- Work directly with customers via phone and email to gather data, gain a deep understanding of their aircraft, and solve unique problems that arise during the onboarding process
- Liaison with the Sales Team to manage incoming customers, schedule projects, and expedite onboarding
- Manage time effectively as priorities change and issues arise
- Review, critique, and correct the work of your peers in a professional manner, as well as handle criticism of your own work
- Communicate effectively with management and implement process improvements
Skills and Qualifications
- Experience or education in the aviation field
- A bachelor’s degree is preferred
- Excellent communication skills
- Proficiency in all aspects of Microsoft Office, Adobe and iOS (Apple) products
- A proven ability to learn quickly in a fast-paced environment
Aviation Analyst
Opportunities exist for customer-focused, energetic, aviation experienced analysts to join our team.
Responsibilities
- Complete short-duration, high priority projects to ensure aircraft maintenance is accurate and compliant
- Manage client expectations and respond effectively to customer requests
- Document and manage deliverables against an established schedule
- Train aircraft operators and maintenance personnel on optimal use of the software
- Occasional travel to customer sites
Skills and Qualifications
- Experience or education in the aviation field
- A bachelor’s degree is preferred
- Excellent communication skills
- Proficiency in all aspects of Microsoft Office, Adobe and iOS (Apple) products
- A proven ability to learn quickly in a fast-paced environment
Front Office Receptionist
Responsibilities
- Complete short-duration, high priority projects to ensure aircraft maintenance is accurate and compliant
- Greet and welcome guests as sson as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure office area is tidy and presentable (reception desk, kitchen, meeting rooms, etc), with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Arrange travel and accomodations, and prepare vouchers
- Keep update records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
- Document all receptionist processes and work towards continual improvement of all reception operations
Skills and Qualifications
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipement (e.g. fax machines and printers)
- Professional attitude and appareance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus
