Join Team Flightdocs
If you have a passion for aviation, a drive toward excellence and an exquisite understanding of what it takes to be the best, join the Flightdocs team and start an exciting career in aviation technology.
Experience the Flightdocs culture.
Current Opportunities
Software Quality Assurance Analyst
At Flightdocs we develop, and regularly enhance, the advanced technology that runs the maintenance tracking, inventory management, and flight operations tools for flight departments across the globe. Our goal is to alleviate flight disrupters and add control and efficiency to the process, so flight departments can safely accept as many missions as possible.
We are looking for a Quality Analyst to develop and execute exploratory tests as well as automated tests in order to ensure product quality.
Responsibilities
- Estimate, plan, and coordinate test activities.
- Identify, create, and follow-up on defects.
- Perform smoke, functional, regression, load, and performance testing, using both manual and automated test methods.
- Review requirements and provide feedback.
- Create manual test plans.
- Write and maintain automated UI tests.
Desired Background & Experience
- Bachelor’s degree or equivalent work experience.
- Proven working experience in software quality assurance.
- Strong knowledge of software QA methodologies, tools, and processes.
- Experience in writing clear, concise and comprehensive test plans and test cases.
- Hands-on experience with black box testing.
- Hands-on experience with automated testing tools.
- Understanding of Scrum or Agile methodologies.
- Experience with performance and/or security testing preferred.
- Aviation industry experience is a plus.
Sales Administrator
At Flightdocs we develop, and regularly enhance, the advanced technology that runs the maintenance tracking, inventory management, and flight operations tools for flight departments across the globe. Our goal is to alleviate flight disrupters and add control and efficiency to the process, so flight departments can safely accept as many missions as possible.
The Sales Administrator will provide administrative and technical support for the Sales department of Flightdocs.
Responsibilities
- File, handle mail, answer phones, and perform other jobs critical to sales office operations.
- Process orders, check orders for accuracy, and check credit lines.
- Mail marketing or other materials as necessary.
- Compile and update physical or digital files on clients, leads, expenses, and sales.
- Plan sales meetings.
- Serve as the point of contact for sales representatives and business development representatives.
- Coordinate calendars and assists with travel arrangements.
- Contact clients as needed to obtain missing information or answer questions.
- Maintain and updates sales and customer records
- Develop monthly sales reports.
- Communicate important feedback from internal and external customers.
- Stay up to date with new products and features.
- Other assignments as required.
Desired Background & Experience
- Proven work experience as a Sales Administrator or Sales Support Agent.
- Hands on experience with CRM software is required – Salesforce.com highly preferred.
- Intermediate level MS Office, MS Excel in particular.
- Understanding of sales performance metrics.
- Excellent organizational and multitasking skills.
- A team player with high level of dedication.
- Ability to work under strict deadlines.
Business Development Representative
At Flightdocs we develop, and regularly enhance, the advanced technology that runs the maintenance tracking, inventory management, and flight operations tools for flight departments across the globe. Our goal is to alleviate flight disrupters and add control and efficiency to the process, so flight departments can safely accept as many missions as possible.
The BDR plays a fundamental role in helping achieve revenue growth objectives. A successful candidate is comfortable conducting outward calling campaigns, working with channel partners, generating interest, and qualifying prospects.
Responsibilities
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Research prospects, identify key players and generate interest • Assess and define customer needs and requirements
- Route qualified opportunities to the partner sales executive for further development and closure
- Work with channel partner to build pipeline, follow-up on opportunities and close deals
- Maintain and expand your database of prospects within your assigned territory
Desired Background & Experience
- 5+ years of sales experience
- Strong Interpersonal and communication skills
- Pleasant and outgoing personality
- Customer service oriented
- Proven track record of sourcing sales leads and meeting aggressive targets and deadlines
- Experience working with Salesforce or similar CRM
- Knowledge of advertising and sales promotion techniques
Accounts Payable Accountant
At Flightdocs we develop, and regularly enhance, the advanced technology that runs the maintenance tracking, inventory management, and flight operations tools for flight departments across the globe. Our goal is to alleviate flight disrupters and add control and efficiency to the process, so flight departments can safely accept as many missions as possible.
The AP Accountant will be responsible for processing all invoices received for payment and for undertaking the payment of all creditors in an accurate, efficient, and timely manner.
Responsibilities
- Assemble, review, and verify invoices and check requests.
- Flag and clarify any unusual or questionable invoice items or prices.
- Process invoices in compliance with corporate financial policies and procedures.
- Research and resolve invoice discrepancies and issues.
- Enter and upload invoice documentation into accounting system.
- Post transactions to appropriate general ledger accounts.
- Amortize prepaid expenses.
- Set invoices up for payment.
- Process expense reports.
- Prepare and perform check runs.
- Reconcile accounts payable transactions to general ledger.
- Prepare analysis of expense accounts and produce monthly reports.
- Monitor accounts to ensure payments are up to date.
- Maintain vendor files.
- Correspond with vendors and respond to inquiries.
- Assist with month end closing.
- Provide supporting documentation for audits.
- Maintain accurate historical records, confidentiality of organizational information.
Desired Background & Experience
- BS degree in Finance, Accounting, or Business Administration.
- Knowledge of general accounting procedures.
- Knowledge of Sage Accounting Software preferred.
- Proficient in Microsoft Excel and Word.
- Proficient in data entry and management.
- 5-7 years accounts payable and general accounting experience.
- Organizing and prioritizing.
- Attention to detail and accuracy.
- Ability to maintain confidentiality.
- Excellent communication skills.
- Excellent vendor relationship skills.
- Customer service orientation.
- Problem analysis and problem-solving skills.
- Ability to work in a team environment.
- Professional integrity.
- Ability to meet deadlines.
Onboarding Aviation Analyst
Onboarding Aviation Analysts are responsible for the successful enrollment of new aircraft onto the Flightdocs system using various types of aircraft maintenance compliance documentation. This position requires customer engagement in order to verify and/or request additional information as necessary. The ideal candidate will be detail oriented, extremely proficient in Microsoft based operating systems and eager for opportunities to grow. The on-boarding analyst position is located at Flightdocs headquarters in Bonita Springs, FL.
Responsibilities
- Review and request data and information. Verify usability and completeness of the documentation provided, ensuring it meets current standards to enroll the aircraft properly.
- Perform customer maintenance program analysis and reviews to verify accuracy of records. Identify, analyze, and interpret trends or patterns in complex data sets.
- Utilize and update Salesforce to keep track of the enrollment process for each client and each aircraft.
- Cooperate with all departments to facilitate and ensure an efficient Integration with new clients.
- Cultivate positive relationships and communications externally and internally to enhance current and future integrations.
- Monitor current processes and utilize tools. Innovate and communicate to the team new improvements. Continuously excel at meeting monthly goals.
- Maintain extensive knowledge of applicable technical publications and aircraft requirements.
- Work with management to prioritize business and information needs.
Desired Background & Experience
- Solutions driven – Identifies and problem solves through high volume work load with urgency.
- Bachelor’s degree preferred.
- Strong business acumen.
- Experience or education within aviation field preferred, but not required.
- Strong problem solving and data analysis abilities.
- Must possess excellent computer skills (i.e. Adobe, Excel, Internet research).
- Teamwork Orientation – collaborates well with team members from different departments and contributes in reaching shared goals
- Must possess excellent communications skills (both written and verbal) and the ability to analyze and interpret data.
API Developer
Flightdocs is looking for an experienced software developer to join one of the top product development teams in Southwest Florida. Our work consists of defining new experiences for pilots, aviation technicians, and quality inspectors when caring for and operating aircraft. This position will contribute to production quality code through a well-structured tiered technology stack. Teamwork is critical to us, and experience and competency working with other talented developers is a must.
Responsibilities
- Maintain enterprise application written in C#
- Optimize application for performance and scalability through C#, Entity Framework or SQL Server
- Develop new feature based on stakeholder requirements
- Work with a talented team of web and mobile developers
Skills and Qualifications
- 4+ years in software development using C#
- 2+ years in database design using SQL-based database technologies and Entity Framework
- Experience working with ASP.NET Web API services and related technologies (JSON, REST, SOAP, XML)
- Experience working with Git source control
- Understanding of the software development life cycle and sprint-based iterations
- Understanding Event Sourcing, CQRS and/or RabbitMq preferred
- Ideal candidates will have experience in web or mobile development
Mobile Developer (iOS/Android)
We are seeking a talented developer to create innovative designs and robust functionality for our iOS and Android applications.
Responsibilities
- Create and maintain Android, iPad, and iPhone applications
- Design interfaces usable on multiple screen sizes
- Develop new features based on stakeholder requirements
- Work as a member of an agile development team
- Occasional travel for trade shows or developer conferences limited to one week per month maximum
Skills and Qualifications
- 2+ years in software development focused on mobile technologies
- 1+ years in iOS or Android development
- Experience working with web services and API’s. (JSON, REST, SOAP, XML)
- Experience working with source control (Git)
- Understanding of Scrum or Agile methodologies
- Experience with Swift or Xamarin preferred
- C# experience a plus
Web Developer
We are seeking a talented developer to create innovative designs and robust functionality for our Flightdocs Enterprise web platform.
Responsibilities
- Maintain enterprise application written in Angular.js
- Design interfaces usable on multiple screen sizes
- Develop new features based on stakeholder requirements
- Work as a member of an agile development team
- Occasional travel for trade shows or developer conferences limited to one week per month maximum
Skills and Qualifications
- Bachelor’s degree or equivalent experience
- Proficient in HTML, CSS, and Javascript
- Proficient with Angular
- Proficient with Bootstrap
- Proficient with Git
- Typescript experience preferred
- C# experience a plus
Aviation Records Analyst
The Aviation Analyst is responsible for managing the day-to-day interactions with aircraft operators. Analysts will engage with customers via phone, email and screen share sessions to ensure complete customer satisfaction. Analysts will also be responsible for reviewing and processing maintenance compliance information on behalf of our aircraft operators. The ideal candidate is looking for career opportunities with a fast based, aggressive and growing company. The Aviation Analyst position is located at Flightdocs headquarters in Bonita Springs, FL.
Responsibilities
- Complete short duration, high priority projects to ensure aircraft maintenance records are accurate and compliant
- Act as a subject matter expert on all Flightdocs products
- Train aircraft operators and maintenance personnel on optimal use of the Flightdocs software
- Maintain a positive and professional attitude towards all operators at all times
- Communicate with customers through various channels
- Log record of customer interactions, transactions and comments
- Stop and start projects and handle multiple responsibilities simultaneously
- Handle all customer inquires in a professional fashion and generate resolution with a sense of urgency
- Uphold Flightdocs’ reputation of providing world class customer support
Skills and Qualifications
- Excellent communication skills both verbal and written
- Proficiency in all aspects of Microsoft Office, Adobe and iOS(Apple) products
- Must be extremely detail oriented
- Preferred experience with aircraft maintenance programs
- Bachelor’s degree or equivalent industry experience preferred
- A proven ability to learn quickly in a fast-paced environment
